Terms & Conditions

POOL

No lone swimmers
No lone adult with child under 8

Children under 8 must be accompanied by an adult
Baby 1 to 1
Children under 4yrs: 1 adult to 2 children.
Children aged 4-7yrs: 1 adult to 4 children.
Counter Current to be used for swimming only

You must be out of the pool and changed by the time your booked time slot is over to allow for the next group to begin. Time slots begin, and finish on the hour.

No diving, wrestling, bombing or rowdy behaviour
No running around the pool
No pushing or throwing people into the pool
No backwards jumping from the pool side
No playing on the steps

Floats are to be used as swimming aids only
Exit the pool by steps only

Babies MUST wear a swim nappy. Nappies can be purchased from Arnprior Swimming

No pets are permitted on the premises.
No glass objects allowed in pool area
Smoking is NOT permitted in the pool building

Food and drink is NOT permitted at the pool area (For parties, food and drink to only be consumed in the Party Pod).

Arnprior Swimming reserves the right to refuse entry. There may be occasions when water testing results require pool closure for a short period of time
Any person with a recent history of diarrhoea or other gastric complaints (ie within the past 14 days) should not swim.
Please leave the changing rooms clean and tidy.

 


POD

Bookings

Arnprior Glamping only accepts booking from persons over 18 years of age. We reserve the right to refuse any booking at our own discretion. When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. By paying a 10% deposit, this will secure your booking.

Prices

Arnprior Glamping prices vary depending on many factors including time of booking. Only prices stated on the reservation statement are binding. We will occasionally offer special offers and discounts, these cannot be applied retrospectively after the confirmation has been received from Arnprior Glamping

Payment

Payment of the full balance of the total cost of your stay is due 14 days before your arrival. For bookings made less than 14 days before arrival, the full booking amount will be requested immediately to secure the booking. If full payment is not received within seven days of arrival, Arnprior Farm reserves the right to cancel the booking. All accommodation booked by you in these circumstances will immediately be publicly advertised as being available for re-hire.

Your Pod

Pods are available from 3pm on the first day of your holiday. Pods should be left clean and tidy by 10.00 am on the last day of your holiday. We include in the rental price of every pod:
Hot Tub
Twice daily use of the pool
Water
Electricity
Bed linen
Crockery & Cutlery
Parking
2 x robes

We do NOT include:
Rubbish collection
Placing refuse in sacks or taking to the refuse area
Washing up of cutlery and crockery
Firewood for firepits
Towels
Additional robes
No Smoking Policy

Smoking is not allowed inside any glamping pod or swimming pool. We reserve the right to charge for costs of cleaning and redecoration if this provision is breached.

Fire Safety

Pods are equipped with fire pits. It is the parents/guardians responsibility to ensure that young children do not place themselves in a situation whereby they can injure themselves by being vigilant of any potential incident. As with all camping holidays, parental supervision is essential, at all times. Arnprior Glamping cannot be held liable for injuries sustained due to parents/guardians failing to supervise children around fire pits. Fire extinguishers can be found on the paths leading up to the pods.

Pets

Pets are not welcome at Arnprior Glamping due to us being situated on a working farm, with surrounding fields usually full of livestock.

Cancellation policy

In the event of a cancellation more than 2 weeks before the commencement of the stay, 10% of the rental amount will be payable. In the event of cancellation within 2 weeks before the start of the stay, the entire rental amount will be payable. In the case of early termination of the stay, the entire booking amount is payable.

Arrival and departure

You have access to your pod from 3 pm on the day of arrival. On the day of departure you must vacate the pod by 10 am. Your pod key will be available from the lock box on the side of your pod from this time. On departure, please clean your pod, and leave it tidy, and place your key in the lockbox ready for checkout.

Site Regulations

In order to make the stay at Arnprior Glamping as pleasant as possible, all guests must keep to the determined rules of behaviour laid down in the site rules. You can ask for details of the full site rules on arrival, from your Arnprior glamping team. These particular pertain to making sufficient levels of noise after 11pm ‘quiet time’ to disturb other pods and behaving in a considerate and safe manner in regard to the site and fellow guests. No music should be played after 10pm without the direct permission of the Arnprior glamping team. Vehicles should never be driven up to the pods unless in an emergency. We would ask that guests report any unauthorised traffic movements to the Arnprior glamping team. Pods can accommodate up to five adults and children. Arnprior glamping should be notified of any visitors to your pod during your stay. In the event that you breach our site rules then we reserve the right to ask any guest to leave the site without compensation for the unspent element of their holiday.

Indoor Swimming Pool

You should take all reasonable care and obey the pool rules displayed at the poolside. You are responsible for your own safety and the safety of your children whilst using the pool as it is unsupervised. No lifeguard is in attendance. Children under the age of 16 years and those people of any age who cannot swim must be supervised. Unless you have booked a private session, this is shared facility with the other pod guests, you will need to respect their use also.

Data Protection

Arnprior will only store and use the information you supply to us for the purposes of carrying out our contract with you, to collect valuable feedback about how satisfied you were with your stay, and time to time to send information regarding special offers and promotions at Arnprior Farm. If you do not wish to receive feedback requests or promotional information please email us at [email protected]

Liability

Arnprior Glamping site accept no liability for: theft, loss or damage, of whatever nature, during or as a result of a stay with us the tenant and any accompanying guests will be joint and severally liable for all losses or damage that occurs either directly or indirectly as a result of their stay.

If you have a complaint.

We want you to have an enjoyable stay with us. In the event that there is something that you are not happy about please notify Arnprior Glamping as soon as possible during your stay. If you are still not satisfied with how matters have been dealt with then you can write to us within 14 days of departure setting out the details of your complaint.

Risks

Arnprior Glamping is located in open countryside with livestock and machinery in close proximity. Children must be supervised at all times. All animals should be treated with respect and care under adult supervision. Children should not climb in sheds, animal enclosures or other structures around the site. It is the parents/guardians responsibility to ensure that young children do not place themselves in a situation whereby they can injure themselves by being vigilant of any potential incident. As with all camping holidays, parental supervision is essential, at all times. Arnprior Glamping cannot be held liable for any injuries sustained due to parents/guardians failing to supervise children appropriately.


Vouchers

Arnprior vouchers can be used to contribute, or entirely pay for, anything going on at Arnprior Farm- whether its take a swim, book a pumpkin, stay in a pod or visit our lambing experience ,we can’t wait to welcome you, or one of your special people, to Arnprior Farm
All of our vouchers are sent out by email after purchase. They will come with a personalised code that can be used on the website. Gift vouchers are non refundable or redeemable for cash and non transferable. Vouchers must be used within 12 months of the date of purchase, after which period the voucher will expire without the right to refund .


Pumpkins

By purchasing a ticket you are entering into an agreement with Arnprior Farm, Duncan McEwen & Son

Entry to Arnprior Pumpkins only on production of a valid ticket or e-ticket.

Children must be accompanied by an adult who is over 18. No under 18s will be admitted if unaccompanied by a responsible adult.

All tickets are non-refundable. Days and time slots once booked cannot be changed or transferred to another time, sorry. We reserve the right to release more tickets for any particular day or time as we adapt to demand.

We reserve the right to refuse admission to ticket holders who arrive at the event late or who are behaving disorderly or using bad language or being abusive towards staff or visitors.

Ticket holders behaving in an anti-social manner will be asked to leave the site.

Ticket holders will be asked to leave the site if they refuse to comply with Covid-19 safety measures e.g. social distancing, hand hygiene.

The patch will only be cancelled if extreme weather makes the patch unsafe. It is (obviously!) an outdoor patch and won’t be cancelled due to rain or temperature. Refunds will be offered only in the event of a full cancellation. In the event of a full cancellation, of any time slot or any day or more days, customers will be issued with booking codes to allow their visit to be re-booked  for the 2021 pumpkin season. A decision to cancel would be taken at 8am on the day, and notice would be posted online.

In the event of cancellation due to inclement weather and / or government guidance relating to Covid19 deemed necessary, we will offer to transfer your ticket to pumpkin season 2021.

Arnprior Farm are unable to accept liability for personal damage, losses or injuries sustained at the patch including damage and losses to property and motor vehicles if the cause is due to negligence of the ticket holder or unforeseeable actions of other patrons.

As a condition of sale, ticket holders consent to being filmed and / photographed at the patch. These images/videos may be shared on our website and social media.

Please follow directions given by stewards and event staff.

Please wear suitable footwear.