Terms & Conditions

Swimming Pool T&Cs

The hiring contract shall be between Arnprior Swimming pool (the operator) and the lead person who makes the booking and shall deemed to be made subject to these conditions of hire. Unauthorised use of the facilities is not permitted.

• No lifeguard is on site
• No lone swimmers
• Anyone using the facilities does so at their own risk
• There must always be a responsible/competent adult swimmer present when children are present. Adults must be able to care for children in the event of an accident
• Children under 8 must be accompanied by an adult in the water
• Users have a duty of care for their guests
• Maximum of 10 in the pool at any one time. Extra adults can be poolside
• No Diving into pool. (Max depth of the pool 1.2m)
• In the event of an accident or incident, please notify the owners
• Do not allow a person within the group who may have a contagious illness to swim
• No unauthorised access to the plant room or store at the rear of the building

To ensure safety, the following ratios must be observed:
Children under 4 years old: One adult may supervise one child only.

Children aged 4–7 years: One adult may supervise up to two children.

Children 8 years and older: May swim unaccompanied, but must follow pool rules.

The owners or Arnprior Swimming Pool will not be held liable for any injury, illness, accident or loss or damage to property, however caused, directly or indirectly in or out of the pool.

• Pool users are kindly requested to leave the facilities as they would wish to find them
• The allotted session includes time for changing. Please clear the building by the end of your session time
• No outdoor footwear is allowed into the changing room or around the pool.
• Shower at home before your session as this reduces the need for extra chemicals in the pool
• Young children still using nappies must wear swim nappies. Used nappies to be taken home by carers. You can buy swim nappies in our vending machine

All damages and breakages must be reported immediately to the owners.

• Only responsible persons over the age of 18 years can book the pool.
• The proprietors retain the right to cancel a session without notice.
• Strictly no smoking or eating on or around the premises.
• No sub-letting.
• Individuals or groups can be refused bookings for non-compliance with these terms.

We understand that plans can change, and we aim to be as flexible as possible. Please review our cancellation and rescheduling guidelines below:

Rescheduling: Requires at least 3 days' notice to move your booking to an alternative date.

Refunds: A full refund is available with at least 5 days' notice before your scheduled swim.

Rescheduling: Requires at least 1 week's notice to move your party to an alternative date.

Refunds: A full refund is available with at least 2 weeks' notice before your scheduled event.

Cancellations or reschedule requests made after these timeframes may not be accommodated. Please contact us as soon as possible to make any changes to your booking.

Glamping Pod T&Cs

The price includes accommodation plus any additional extras chosen at the time of booking. A deposit of 25% will be taken at the time of booking. If the final payment is not paid by the due date, Arnprior Glamping reserves the right to retain your deposit and re-let the accommodation.

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel please contact us immediately.

If you want to swap to an alternate date, then that is possible in specific personal circumstances, please note that an additional charge is likely to apply due to seasonality pricing. We would need to know 2 weeks in advance, at the latest, to fill any booking. If we can not fill the booking, we are unable to process any type of refund.

Pets are not permitted. Should this rule not be adhered to, fines may be enforced.

Check-in from 3pm on the day of arrival.

Check out time is 10 am on the day of departure, you are responsible for ensuring that the key is placed back in the security key box at your pod.

Please take care when staying at our Glamping Pods. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repairs if the damage or breakage is significant. We may also make an additional charge of £50 if you did not report any significant breakages/damage to our pods.

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Any data gathered during the course of this booking may be held only for the purposes of dealing with your booking or marketing purposes. Please refer to our Privacy Policy.